Privacy Policy
This policy explains how the Flowintel marketplace handles information submitted through accounts, website listings, orders and support requests.
Information we collect
We collect account identifiers and email addresses; website details and publisher evidence; order briefs, target URLs and delivery URLs; payment and payout references; and support messages. WordPress stores password hashes rather than readable account passwords. The support form uses your connection IP address to limit repeated submissions.
How information is used
Information is used to provide account access, review publisher authority and listings, process placement requests, verify payment records, review delivery, resolve disputes, respond to support requests and protect the service from abuse. Do not upload passwords, card numbers or unrelated personal information.
Public and restricted information
Approved website listing details are visible to visitors. Order details are available to the relevant buyer, publisher and administrators. SEO screenshots are stored as restricted evidence for administrator review in the current marketplace implementation. Support messages are emailed through the configured website mail service. Administrators may access records needed to operate and support the marketplace.
Service providers and external websites
Hosting and email providers process information needed to operate the website. Payment providers process transactions under their own policies; the marketplace records references rather than collecting payment-card information. Links to publisher websites lead to independently operated services with their own privacy practices. Service providers may process information in countries different from your own.
Cookies and additional services
WordPress uses cookies for authentication and session functions. Browser settings let you manage cookies, but blocking authentication cookies can prevent login. If analytics, advertising or other tracking services are enabled, their purposes and providers must be described in the website’s cookie information and any required consent controls provided. This theme does not itself add analytics or advertising tracking.
Retention and security
Account, order, listing and evidence records remain stored until they are removed through account administration or another configured process. The current plugin does not automatically erase these records after a fixed period. Records and backups may need to be retained for dispute resolution, security or applicable obligations. Access controls help restrict private information, but no online service can guarantee complete security.
Your privacy requests
Use our Contact page to request access, correction or deletion, or to ask about information handling. We may need to verify your identity before responding. Applicable privacy rights and retention requirements depend on the circumstances and relevant law. Removing an account does not necessarily remove records that must be kept for legitimate obligations.
Policy updates and contact
This policy may change when the marketplace’s features or information practices change. Contact Flowintel through the Contact page for privacy questions. The website operator should keep its business identity, contact details and any additional tracking disclosures up to date.